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Donor Privacy Policy

Youth Service Bureau, Inc. (YSB) is committed to respecting the privacy of our donors. We created this policy to ensure that donors know what information we collect and maintain, that their information will not be shared with any third party, and that you can remove your name from our donor list at any time.

Donor Privacy Overview

As a client or donor you have the option to receive our newsletters, email updates and other organizational news. To receive this information you must “opt in” by either indicating your wish to receive information on our website, donation envelope or, if you are a current client, on our intake form.

These organizational updates may include a request for a contribution. If you choose to make a donation, those funds are directed to our Development Office, where donation details are entered into a password protected database and thank you notes and receipts are prepared.

Clients Who Choose to Donate

Because YSB is a health services provider, we are required to protect your privacy in our marketing and fund raising activities. If you choose to make a donation, it is in no way connected to your client status. For example, your client status and information about services you receive are not recorded in our Development Office or donor database.

Information Collected

YSB collects and maintains the information listed below.

  • Contact Information: your name, address, phone number, email address
  • Requests to receive newsletters, annual report, email updates and other information sent out regarding YSB activities and events
  • Information you wish to share including questions, comments or suggestions

Credit Card Payments

Credit card numbers are used only for donation or payment processing and are not retained for other purposes.

If you choose to make a donation or register for an event using your credit card, YSB does not maintain your credit card number, expiration date or CSV code in any of our permanent files or records.

Client Health Information

No information regarding your status as a current or former client, or services received, will be acknowledged in your thank you letter or receipt or be recorded or maintained as part of our donor database. In addition, agency staff will not personally thank you for your donation unless you have given us your permission to link your gift to your client status.

Use of Information

YSB uses your information to understand your needs and provide you with organizational updates, volunteer opportunities and event information.

YSB does not sell, rent, or lease your personal information to other organizations. All donor information is confidential. Donor information is used only for internal purposes
and only to further the mission of YSB.

Opt Out Process

If you make a donation to YSB and do not wish to have your name included in our annual report, you can notify us by marking “anonymous” on your donation, send an email to info@ysb.net or call 651-439-8800.

If you no longer wish to be on our mailing list, please email info@ysb.net or call 651-439-8800. Upon receiving your request, our donor database is updated to reflect that no further contact should be made.

Questions

If you have questions or concerns about our Donor Privacy Policy, please Contact Us here or call 651-439-8800.